Return Policy
Thank you for ordering from production-peptides. Please read our Return and Refund Policy carefully before purchasing. By placing anorder on our website, you agree to the following terms.
1. All sales are final.
Products sold by production-peptides are high-quality products, and all sales are final. We do not accept returns or refunds unless theproduct meets the exceptions listed below.
2.Exceptions -Damaged or Incorrect Products
Refunds or exchanges will only be accepted in the following circumstances.
.The product you received was damaged upon arrival
.The item you received is different from the one you ordered.
3. Reporting Requirements
To be eligible for a refund or exchange.
.You must report the issue within 24-48 hours of receiving your package
You must provide clear photographic and video evidence to prove the item is damaged or incorrect
4. Return Eligibility
Returns will only be accepted if the following conditions are met:
.The item is unopened and unused
.Return requests must be initiated within 7 business days of delivery
5. Refund Method
Once your refund is approved, the refund method will be determined through mutual agreement
6. Refund Processing Time
After receiving and inspecting your return:
.We will notify you of the refund approval or rejection.
lf approved, your refund will be processed within 7-10 business days.
7.Non-Refundable Circumstances
We will not refund or accept returns in the following circumstances:Opened or used products.
Claims made after 48 hours of delivery.
Returns initiated more than 7 business days after delivery.
For any questions or concerns, please contact us via the following:
WhatsApp:+852 52865179
